Welcome to OneAZ Checking

In Online Banking, select the OneAZ account you would like to order checks for from the left pane. Select Order Checks. Choose the style you like, and your account information will pre-populate. You will have an opportunity to view an image of your checks along with the price before checking out.

Add the checks to your cart then click on your shopping cart to proceed with check out. The purchase is deducted from your OneAZ checking account.

For assistance with ordering checks, please schedule an appointment with a personal banker at your local OneAZ branch or contact our Member Care Center.

If you recently changed your address, you will need to contact us for assistance with the order.

Many employers have payroll systems that allow you to enter your deposit information directly into their software. Once your deposit information is accepted by your employer, it may take up to two payroll cycles to see direct deposit take effect.

For questions about direct deposit, please schedule an appointment with a personal banker at your local branch or contact our Member Care Center.

You have the option to receive eStatements or paper statements. If you are not enrolled in Online and Mobile Banking, you will default to paper statements.

Once you are enrolled in Online and Mobile Banking, click on the three dots in the blue navigation bar and select Documents and Statements. Select Register and let us know if this is for a Personal Account or a Business Account.

Complete the required fields and select Next. Review the Consent to Electronic Documents and select the checkbox to confirm you have read and agree to the terms outlined. Then select Finish. This will complete your eStatement enrollment.

To turn eStatements off, click on the three dots in the navigation bar, select Documents and Statements, select Settings. From here, you can select the Discontinue box and click Submit.

Watch this video to learn how to deposit a check in the Mobile App.

You have two options for transferring money to another financial institution. The first option is Make A Transfer in the dark blue ribbon. Then, select New Transfer from the left pane.

If the account you would like to transfer to is not in the drop-down menu, select Add an External Account. Follow the prompts to add the account you would like to transfer to and select Submit.

Once the account is available in your drop-down menu, you can schedule automatic transfers and complete one-time transfers.

You may enroll in optional overdraft protection. With overdraft protection, you can link a OneAZ savings account or line of credit to a checking account as a source of assistance when there are not enough funds available to cover a transaction.

When you link a savings account or line of credit to your checking account, you can draw from those funds instead of using Courtesy Pay or incurring an insufficient funds fee. The cost for this service is significantly lower than an insufficient funds fee. To enroll in overdraft protection, please schedule an appointment online to meet with a personal banker at your local branch, or contact our Member Care Center.

Refer to OneAZ’s fee schedule for current rates and disclosures.

A Travel Notice is required to be placed on file with OneAZ when you know you will be using your debit or credit card outside of Arizona. Submitting a travel notice will help the OneAZ fraud team make informed decisions in the event your card is flagged for fraud.

To submit a Travel Notice in Online Banking, select the three dots on the dark blue navigation bar. Select Travel Notice and select the card you would like to submit the notice for.

Complete the requested information and select Submit. If you will be traveling to more than one destination, it is good practice in the Notes Section to list each city you anticipate using your card in.

You may have one active Travel Notice on file per OneAZ card. Do not submit a new Travel Notice until your current Travel Notice is no longer needed.

If you are not a member with OneAZ, but have a OneAZ card through a joint arrangement, please call our Member Care Center at 844.663.4948.

For assistance with a Travel Notice, please contact our Member Care Center to place a travel memo on file.

OneAZ associates are known for their knowledgeable and friendly service. Please scheduling an appointment to meet in-person or virtually with a personal banker at your local OneAZ branch.

Our Member Care Center associates are available Monday through Friday from 8:00 am to 6:00 pm. Call them at 844.663.2928 or log in to Online Banking to chat with them using Live Chat. If you’re logged in, you also have the option of sending our Member Care Center a secure message.

For general questions or concerns, email us at questions@oneazcu.com. Please do not include account information in these emails.