Introducing OneAZ Online and Mobile Banking

Now your bank is as mobile as you are.

OneAZ mobile app - Pay Bills
OneAZ online banking - Pay Bills

Safe & secure banking.

Take control of your banking with card controls. Instantly disable your card with one swipe in Online Banking.

Whether you lost your card or see suspicious charges, you are in control.

card controls

Mobile Deposit

Deposit on the go.

Need to deposit a check remotely? Snap a photo with the OneAZ Mobile Banking app. Mobile check deposit allows members to deposit checks from anywhere, at any time.

Send and receive money with Zelle®.

Introducing Zelle – a fast, safe and an easy way to send money in minutes to friends, family and others you trust, using only their U.S. mobile number or email address.

Use Zelle in your OneAZ Mobile Banking app to send money directly from your bank account to theirs.

Learn More

Zelle® logo

transfers

Money transfers just got a lot easier.

Transfer money between your checking and savings account with just a few taps. Connect your external bank accounts with account aggregation to seamlessly monitor all of your account balances in one location.

OneAZ mobile app - Pay Bills

Get started with mobile banking.

To download the OneAZ Mobile Banking app, visit the Apple App Store and Google Play Store today. You’re one download away from banking on the go, whenever and wherever you like.

Have questions? We’re here to help.

Not finding what you’re looking for? Please connect with our Member Care Center Monday through Friday from 8:00 AM to 6:00 PM through Live Chat, Secure Message, or phone at 844.663.2928.

You can select the type of statements that you would like to receive when you login to Online Banking. Once you’re in, select Statements in the navigation bar. Next, select Settings.

Select Resume to enroll in the type of statement you would prefer to receive. Select Discontinue to unenroll in a type of statement that you’re currently receiving. Once you have made your selections, select Submit.

You may not be able to log in to Online Banking for the following reasons:

Password

If you have forgotten your password or have attempted the incorrect password several times, you will need to reset your password.

Passwords must meet the criteria required by the Credit Union. All passwords are case sensitive. Industry best practices and information security standards recommend frequent password changes and we encourage our members to consider these security practices.

Security

If you are unable to access Online Banking, it may indicate a problem accessing secured websites. Both your browser and Internet service provider must support secured sites. Use your browser settings section to verify your security settings. An upgrade to your browser, such as Microsoft® Internet Explorer or Firefox, may be necessary.

Firewalls/Proxy Servers

If you are using one of the recommended browsers and are still experiencing a problem, the problem may lie with your own Internet service provider (ISP). This is particularly common with employer-based access to the Internet. Your employer may have firewalls, proxy servers or other equipment that may prevent access to secured sites. Contact your company's Data Processing Department or Information Technology Department regarding the problem or try to access Online Banking from another location. If you are running a personal firewall at home, you may want to temporarily disable it to determine if it is blocking access to Online Banking.

Cookies

If you receive the following message after logging in successfully, all further processing and/or access to any portion of Online Banking during this session will be blocked: "Internet Account Access Session Error."

Return to the login screen to start a new session. This error indicates that you did not accept one or more cookies. To enter the secured encrypted site, you must accept the cookies. Since there are several cookies within Online Banking, it is suggested that you disable the cookie alert within your browser while viewing account information. An upgrade to your browser, such as Microsoft Internet Explorer or Firefox, may be necessary.

JavaScript

If you are prompted with a dialog box that asks you to re-enter your password (after initially entering your account number and OneAZ Credit Union Online password), your browser may not support JavaScript, or JavaScript may not be enabled. Use the browser settings section to verify your JavaScript settings. An upgrade to your browser, such as Microsoft Internet Explorer or Firefox, may be necessary.

To grant account access another person, login to Online Banking. Once you’re in, select Additional Services, then select Share Access with Others.

Complete the required information, then select Submit. The person you provided access to will receive an email with credentials and instructions. This person will not be able to view statements or complete external transfers. They will be able to make bill payments to existing payees and complete internal transfers between OneAZ accounts.

Online Banking can be accessed in Google Chrome, Mozilla Firefox, Safari 9, Internet Explorer IE 11, and Microsoft Edge.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.