March 23, 2020
A Message from Kim Reedy,
President and CEO of OneAZ Credit Union
The health and safety of our members and associates is our top priority at OneAZ Credit Union. As the COVID-19 (coronavirus) situation continues to change, OneAZ is proactively making decisions to protect our community.
Effective Thursday, March 19, 2020, OneAZ branch lobbies will be open by appointment only until further notice. This will allow us to limit face-to-face interactions and reduce the risk of exposure.
Here are a few ways we can help you with your financial needs during this time:
- Check balances, transfer money, pay bills and deposit checks remotely through the myOneAZcu mobile banking app or Online Banking.
- Visit your local branch to use the ATM or drive-up teller window. Call your local branch to book an appointment for banking, mortgage or wealth management services. For a list of branches with drive-up teller access, click here.
- Apply for loans or open accounts online or by calling our eTeam at 800.453.9897.
- Contact our Member Care Center at 844.663.2928 to set up online banking, ask questions and more.
- Call your local branch to book an appointment for banking, mortgage or wealth management services.
- When making purchases, use your OneAZ debit or credit card instead of cash—it’s safe and secure!
As we get updates from the local and national government, we will continue to keep you informed and make decisions with your best interests at heart.
Thank you,
Kim Reedy
President and CEO
Keeping OneAZ members and associates safe and healthy is our top priority.
We are closely monitoring the novel coronavirus (COVID-19) situation and taking precautions to protect our community.
We ask all our members and associates to act with an abundance of caution during this time. Please stay home if you’re sick and follow the CDC’s health tips.
Branches – By Appointment Only
Beginning Thursday, March 19, 2020, branches will be open to drive-up banking, ATMs and appointments only.
For a complete list of branches with drive-up banking services, or to book an appointment, click here.
Online & Mobile Banking
We encourage members to be a part of the solution by taking advantage of OneAZ’s full suite of mobile banking services. Access your account 24/7 through the OneAZ mobile banking app from the convenience of your home:
- Check balances
- Transfer money
- Pay bills
- Deposit checks
Did you know you can apply for loans and open accounts online or by phone? Simply call our eTeam at 800.453.9897 or submit an application online.
For questions or to set up your Online Banking account, call your local branch or contact our Member Care Center at 844.663.2928.
Northern Arizona
Branches with Drive-Up Banking
Flagstaff - US Highway 89
Prescott - Gail Gardner Way
Branches with No Drive-Up Banking
Central Arizona
Branches with Drive-Up Banking
Phoenix - Happy Valley Rd.
Branches with No Drive-Up Banking
Glendale - Union Hills Dr.
Tempe - Southern Ave.
Southern Arizona
Branches with Drive-Up Banking
Branches with No Drive-Up Banking
Financial Assistance
For Individuals
OneAZ members experiencing financial hardship as a result of COVID-19 may qualify for a low-interest loan or payment deferral.
To learn more, call 844.663.2928.
For Businesses
We are recommending that OneAZ business members in need of financial assistance work with the U.S. Small Business Administration (SBA) to apply for an SBA Disaster Loan. These low-interest, long-term loans are available to businesses of all sizes to cover economic losses due to COVID-19 who do not qualify for financing elsewhere.
Visit the U.S. Small Business Administration site to learn more.
COVID-19 Community Impact Grants
501(c)(3) Nonprofit organizations experiencing financial hardship due to unforeseen circumstances are eligible for a COVID-19 Community Impact grant. Applications reviewed on a weekly basis until all $200,000 is awarded or May 1, 2020, whichever comes first.
Click here to apply for a grant or for more information.
Looking for more information on COVID-19? We recommend the following resources:
Visit your city's website for local COVID-19 updates.
Stay Safe
Protect yourself from scammers looking to take advantage of fears surrounding COVID-19. For more information, we recommend following the Federal Trade Commission’s tips.
At the branch level, OneAZ Credit Union is going above and beyond our daily cleaning protocols to add deep disinfecting, including:
- Disinfecting all hard surfaces with extra attention on frequent use surfaces (door handles, ATM keypads, teller screens, etc.)
- Supplying extra hand sanitizer at every branch
- Reinforcing hygiene best practices
- Offering work-from-home options for as many associates as possible without disrupting member services
We will continue monitoring the situation to ensure we are doing what is best for our OneAZ community. Thank you for your understanding and support.
Banking in your pocket.
Mobile banking is available at your fingertips with our free myOneAZcu app. Data rates apply.
- Deposit checks
- Schedule payments
- Transfer funds
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