Keeping OneAZ members and associates safe and healthy is our top priority.

We are closely monitoring the novel coronavirus (COVID-19) situation and taking precautions to protect our community.

We ask all our members and associates to act with an abundance of caution during this time. Please stay home if you’re sick and follow the CDC’s health tips.

A Message from Kim Reedy,
President and CEO of OneAZ Credit Union

For weeks now, the COVID-19 pandemic has impacted our community, our economy and our way of life. These circumstances are unlike anything most of us has experienced in our lifetime. But as we adapt to these challenges, one thing is abundantly clear—we are all practicing compassion in the face of adversity.

Since 1951, OneAZ Credit Union has been committed to improving the lives of our members, associates and the communities we serve. That is true in times of abundance and of uncertainty. Today, I want to share how we’re continuing to practice our mission through this period.

Our Members

As a OneAZ member, you are at the heart of all we do. We understand that you may be experiencing temporary loss or reduction of income. If you are undergoing financial hardship as a result of COVID-19, we are here for you. We have several resources for you to call if you need help:

We are going to be there for you when you need us. One of our first actions was assuring our branches remained open by offering appointments and extending drive-up operations. Also, we’ve added more associates to our Member Care Center to increase availability. And, we’ve included a few quick OneAZcu.com videos to help you with digital and mobile banking and all it can do for you!

Many business owners are seeking a Paycheck Protection Program loan from the Small Business Administration. We have partnered with Newtek Business Services to offer these loans to OneAZ members who own a business—regardless of whether you have a consumer or a business account with us. For more information, click here. Although the first round of funding was exhausted in a matter of days, it’s our understanding that within a few days Congress will allocate more resources to support small businesses.

Our Associates

It is vital that we take care of our associates in this uncertain time. They keep us running smoothly and provide best-in-class service for our members. We have adjusted operations to ensure that associates feel safe and comfortable in their working environment, especially in the age of social distancing and shelter-in-place.

A large group of OneAZ associates have been working from home since mid-March. Doing this helps those associates who remain in our branches and corporate office practice social distancing, and offers flexibility to associates whose children are unable to attend school or childcare.

We have also expanded our sick leave policy to be mindful of COVID-19. If an associate or their loved one falls ill, we are ensuring that they do not have to choose between getting paid or taking care of themselves or a family member. We’re protecting our OneAZ family so we can all get through this together.

The Communities We Serve

Private nonprofits keep Arizona moving, especially in challenging times. As the COVID-19 pandemic developed, we saw that many organizations were facing lost funding and a lack of volunteers. We knew we had to act. We immediately launched an emergency COVID-19 Community Impact Grant program, offering a total of $200,000 in grants to 100 nonprofits in need.

We also found that we had extra N95 medical masks—an inventory that was in stock since the H1N1 pandemic. We reached out to 3M to ensure they did not have an expiration date. Because they had been stored in a controlled environment, we were able to donate our surplus of 40,000 masks to the Banner Desert Medical Center ICU.

Arizonans are resilient people. If we continue to operate with the best interests of our members, our associates and our communities at heart, we will come out of this period stronger and more united than ever before. Together, we will move forward one step at a time.

Thank you,

kim

Kim Reedy
President and CEO

Financial Assistance

financial assistance for individuals

For Individuals

OneAZ members experiencing financial hardship as a result of COVID-19 may qualify for a low-interest loan or payment deferral.

To learn more, call:

financial assistance for businesses

For Businesses

For information regarding the SBA’s Paycheck Protection Program loans, click here.

community impact grants

COVID-19 Community Impact Grants

Thank you for your interest in the Community Impact Grant program! Due to unprecedented application volume, all 100 COVID-19 Community Impact Grants have been awarded to local nonprofit organizations. We are no longer accepting applications.

On Friday, March 27, Congress authorized a bill providing economic relief to millions of Americans in light of the COVID-19 crisis. So, what does this bill entail, how much will you get, and when will your check come? Click here to get all the information you need to know.

Online & Mobile Banking

Online & Mobile Banking

We encourage members to be a part of the solution by taking advantage of OneAZ’s full suite of mobile banking services.

Access your account 24/7 through the OneAZ mobile banking app from the convenience of your home:

  • Check balances
  • Transfer money
  • Pay bills
  • Deposit checks - click here for step-by-step instructions

Did you know you can apply for loans and open accounts online or by phone? Simply call our eTeam at 800.453.9897 or submit an application online.

For questions or to set up your Online Banking account, call your local branch or contact our Member Care Center at 844.663.2928.

Branches - By Appointment Only

Branches – By Appointment Only

Branches open to drive-ups, ATMs and appointments only.

At the branch level, OneAZ Credit Union is going above and beyond our daily cleaning protocols to add deep disinfecting, including:

  • Disinfecting all hard surfaces with extra attention on frequent use surfaces (door handles, ATM keypads, teller screens, etc.)
  • Supplying extra hand sanitizer at every branch
  • Reinforcing hygiene best practices
  • Offering work-from-home options for as many associates as possible without disrupting member services

We will continue monitoring the situation to ensure we are doing what is best for our OneAZ community. Thank you for your understanding and support.

Follow these guidelines to make it a quick and safe visit:

Use the drive-up for the following transactions:

  • Check deposit
  • Cash deposit
  • Cash withdrawal
  • Loan payments with check or cash
  • Account transfers

Drive-up visits do not require an appointment. Click here for a list of branches that have a drive-up teller.

Request an appointment for these transactions:

  • Cashier's checks
  • Coinstar
  • Instant issue debit card
  • Visa cash advance
  • Open a new checking/savings account (or open your account online!)

You can request an appointment with your local branch online or by phone. Click here for a list of branches and their contact information.

Be sure to bring the following items so we can serve you faster:

  • Valid form of ID
  • OneAZ issued debit or credit card
  • A completed transaction slip

Request an appointment with your local branch.

Request an appointment with your local branch.

Click the name of the region to expand a list of branches in that area.

Looking for more information on COVID-19? We recommend the following resources:

Visit your city's website for local COVID-19 updates.

Stay Safe

Protect yourself from scammers looking to take advantage of fears surrounding COVID-19. For more information, we recommend following the Federal Trade Commission’s tips.

Fraud Alert

During this challenging time, please practice vigilance against potential scams and fraud attempts. Please note that OneAZ Credit Union will never ask for your debit card PIN or Online Banking password. If you receive a call from someone claiming to be from OneAZ and asking for this information or are concerned that you may have been the victim of a fraud attempt, please contact us at 844.663.2928, or click here to learn more.

myOneAZcu mobile app

Banking in your pocket.

Mobile banking is available at your fingertips with our free myOneAZcu app. Data rates apply.

  • Deposit checks
  • Schedule payments
  • Transfer funds
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