OneAZ uses email to notify you of account changes, security notices and promotional offers. For your security, please keep the following in mind when you receive an email from us:

  1. We will never ask you to respond to an email with confidential information like your account number, password, social security number, card number or PIN.
  2. Some of the links contained in our emails are to websites not owned or operated by OneAZ Credit Union. OneAZ Credit Union provides these links to third party sites as a convenience to you, but OneAZ Credit Union is not responsible for the content of the websites, and the privacy and security policies of the websites may differ from those of OneAZ Credit Union. OneAZ Credit Union does not provide, endorse or guarantee the products, information, or recommendations provided by the linked sites.
    Our website and Online Banking URLs are will always appear with a secure lock icon.
    Online Banking:
  3. All of our emails have a Security Zone with information regarding email security that directs you to this page.
  4. If you receive a suspicious email, please do not open or click on any links and immediately call us at 844.663.2928.


Phishing or Spoofing is the most common type of online fraud. Fraudsters may send you an email that looks like it has come from OneAZ Credit Union. These emails ask you to go to a website through a link within the email. The website may also look like OneAZ Credit Union's website, where you will be asked to provide your confidential information such as your account number, password, social security number, ATM/debit or credit card number, PIN or other information that only you need to know. Often these emails threaten to close accounts or claim that your information has been compromised. Sometimes fraudulent emails claim that you have won money, a prize, or a gift. The fraudsters' goal is to make you act quickly without thinking about what you're doing.

It is very important to remember that OneAZ Credit Union never asks for personal information through text message, email or by phone. Emails may contain links to our website or other sites related to our industry. If you prefer not to use the link in the email, please visit our website by typing our web address into your web browser. Please contact us immediately if you ever have questions or concerns about suspicious emails you may have received from us.

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