You’re protected by OneAZ.
Have you experienced a scam?
If you’re concerned that you may have been the victim of a scam, contact our team to begin an investigation.
Online Banking Fraud Alert
We have received reports of individuals contacting our members claiming to be OneAZ associates. These callers sometimes claim to need to verify account activity and ask members to provide personal information such as online banking usernames. That information is used to log in to the member’s account and transfer money.
REMEMBER, OneAZ Credit Union will NEVER request your User ID, Password or any one-time PINs needed to log in to online banking. This information is personal to you, and we urge you to NEVER share that information with anyone. If you are unsure of the identity of a person claiming to be a OneAZ associate, hang up and call us back at our main number, 844.663.2928. Thank you for the opportunity to serve you!
Defeat fraud by avoiding common scams.
Understanding how fraudsters work is the first step to being prepared and keeping your personal information secure. Here are a few common scams to look for:
Advance Fee Scams
Be wary of companies that offer to pay you in advance and ask for partial payments in return. These are often scams set up to get money or account information from you. Examples may include employment scams and online purchase scams.
Look out for someone claiming to be from a reputable technology company. They may ask for control of your device, like a computer, phone or tablet, with the excuse of removing malware or a virus. These scammers will then access your personal information, records, and financial accounts.
If you receive a call or email from an individual claiming to be a representative from the IRS, Treasury, Department of Economic Security or other government agency, do not share any personal information. Remember, the first communication you’ll receive from the IRS and many other government agencies is always by mail, not by phone.
Have you ever received a call or email claiming you won a big cash prize? These can be tempting but be wary—if you are asked to pay taxes or a prize collection fee, this is a scam.
These scams are extremely common, and often start online. A fraudster may claim to be interested in a romantic relationship with you, then ask you to send them money to help them out.
Some fraudsters might contact you claiming to be a representative of OneAZ or another financial institution. These scammers may even be able to “mask” their phone number to look like it’s coming from OneAZ. They may claim to have found a fraudulent charge on your account in order to get personal information from you and gain access to your account(s). For example, be aware of wire transfer scams.
Keep in mind that a OneAZ associate or a legitimate representative from any financial institution will never ask you for your debit card PIN or online banking password.
Financial Institution Scams
COVID-19 Vaccine Scams
As COVID-19 vaccines become available, fraudsters are attempting to exploit those eager to receive them. Be wary of promises that sound too good to be true. Do not buy COVID-19 vaccines or treatments over the internet or through online pharmacies. Always consult a licensed medical professional to obtain a vaccine.
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