OneAZ Credit Union

Security Alert – We have received reports of members receiving text messages and phone calls from someone claiming to be from “OneAZ Fraud Department” asking for their debit card number and expiration date. This is a phishing attempt and a security threat. If you received this text, please delete it. If you responded to the text or call and provided account information, please call the phone number on the back of your debit card, and closely monitor your transactions. Reminder – OneAZ will NEVER call or text you to request your debit card number, expiration date, or other account or personal information.

You’re protected by OneAZ.

fraud and identity theft protection

As a member of OneAZ, you’re automatically protected by our team of investigators.

In 2020, our team saved members over $4,000,000 in fraud-related losses by stopping scams from happening before they occurred.

You know your accounts and spending activity best. While we look out for your best interests, your vigilance makes all the difference in preventing fraud from happening.

One way you can stay on top of your security is by opening a Benefits Checking account with OneAZ. You’ll get access to perks that protect you, like dark web monitoring with alerts.

Have you experienced a scam?

If you’re concerned that you may have been the victim of a scam, contact our team to begin an investigation.


Defeat fraud by avoiding common scams.

Understanding how fraudsters work is the first step to being prepared and keeping your personal information secure. Here are a few common scams to look for:

Advance Fee Scams

Be wary of companies that offer to pay you in advance and ask for partial payments in return. These are often scams set up to get money or account information from you. Examples may include employment scams and online purchase scams.

Look out for someone claiming to be from a reputable technology company. They may ask for control of your device, like a computer, phone or tablet, with the excuse of removing malware or a virus. These scammers will then access your personal information, records, and financial accounts.

Electronic Scams

Government Scams

If you receive a call or email from an individual claiming to be a representative from the IRS, Treasury, Department of Economic Security or other government agency, do not share any personal information. Remember, the first communication you’ll receive from the IRS and many other government agencies is always by mail, not by phone.

Have you ever received a call or email claiming you won a big cash prize? These can be tempting but be wary—if you are asked to pay taxes or a prize collection fee, this is a scam.

Lottery Scams

Romance Scams

These scams are extremely common, and often start online. A fraudster may claim to be interested in a romantic relationship with you, then ask you to send them money to help them out.

Some fraudsters might contact you claiming to be a representative of OneAZ or another financial institution. These scammers may even be able to “mask” their phone number to look like it’s coming from OneAZ. They may claim to have found a fraudulent charge on your account in order to get personal information from you and gain access to your account(s). For example, be aware of wire transfer scams.

Keep in mind that a OneAZ associate or a legitimate representative from any financial institution will never ask you for your debit card PIN or online banking password.

Financial Institution Scams

COVID-19 Vaccine Scams

As COVID-19 vaccines become available, fraudsters are attempting to exploit those eager to receive them. Be wary of promises that sound too good to be true. Do not buy COVID-19 vaccines or treatments over the internet or through online pharmacies. Always consult a licensed medical professional to obtain a vaccine.

Get checking that benefits you.

Introducing Benefits Checking, an account that packs some serious power.

  • Access to dark web monitoring with alerts1
  • Identity theft restoration services
  • 0.25% APR discount on auto and RV loans
  • Access to credit monitoring with alerts

Apply Now

dark web monitoring

Stay fraud free with these tips.

  • Never share login information, like passwords or PINs.
  • If you’re unsure, trust your gut. Disconnect the call and don’t share information unless you initiate contact through a trusted and reputable company’s secure email or phone number.
  • Don’t click links or open unknown attachments in a suspicious email.
  • Look for a padlock icon and “https” in the URL of a website to indicate that it’s a secure site.
  • Government agency websites will always end in .gov, like or
  • When in doubt, reach out to a company directly to confirm if a call or email is legitimate.

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