It's here.

Thank you for your patience as OneAZ online and mobile banking received an update. There are many new enhanced features you’ll enjoy. Use the FAQ below to learn more and explore through your online banking.

First time sign in.

You will only need to register through one device. Please follow the steps below to login for the first time. For more detailed instructions view the step-by-step guide or watch this video.

Please note that you may experience intermittent delays in receiving your text or email verification code during the sign-in process.

Step 1: Download and delete

Please delete the existing ‘myOneAZCU’ app. Download the new ‘OneAZ Mobile Banking’ app or visit OneAZcu.com to login to Next Level Banking.

Apple Phone

  1. Tap on the App Store icon
  2. Search for the OneAZ Mobile Banking App
  3. Tap Get
  4. Authorize the download

Android Phone

  1. Tap the Apps icon
  2. Open the Play Store
  3. Search for the OneAZ Mobile Banking App
  4. Tap Install

Step 2: Sign in

Follow the steps below to sign in.

  1. Enter the username
  2. Enter the password
  3. Provide the last 4 digits of your social security number and 5 digit zip code
  4. Tap Continue
  5. Complete the 2 Factor Authentication
  6. Review and agree to the Online Banking Terms & Conditions

Step 3: Get familiar with Next Level Banking

Once you have completed validation, follow the steps below to ensure a successful transition.

  • Click on your profile and ensure your contact information is accurate
  • Set up account alerts for your OneAZ credit card and accounts
  • Navigate to Bill Pay to review your scheduled payments
  • Set up automatic payments and recurring transfers
  • View all your transactions in one place — bring in unlimited account information from other financial institutions with account aggregation

New features include:

Account Aggregation

Account Aggregation

Advanced Card Controls

Advanced Card Controls

Financial Wellness Tracking

Financial Wellness Tracking

Identical Access on mobile and desktop

Identical Access on mobile and desktop

Travel Notices

Travel Notices

Alerts

Alerts

Have questions? We’re here to help.

Not finding what you’re looking for? Please connect with our Member Care Center Monday through Friday from 8:00 AM to 6:00 PM through Live Chat, Secure Message, or phone at 844.663.2928.

Watch the video below to learn how to sign on for the first time.

If you logged into Online or Mobile Banking at least once since December 4, 2020 then you can validate your credentials through Online Banking or the OneAZ Mobile Banking app.

Here is the information you will need to gain access:

  • Enter your existing Username and Password
  • Enter the last 4 digits of your Social Security Number
  • Enter your 5-digit Zip code

Upon entering valid information, an authentication code will be sent to you via text or email. You will have the ability to select your code delivery method.

Enter the authentication code and create a new password. This will complete your validation process.

For more details on how to gain access to Online and Mobile Banking on June 9th, click here.

If you have questions, please call our Member Care Center at 844.663.2928.

The new app is OneAZ Mobile Banking.

Use this step-by-step guide to learn how to download the OneAZ Mobile Banking app.

If you are a member with OneAZ that has not logged into Online or Mobile Banking recently, take these steps to gain access to Online and Mobile Banking on or after June 9th.

Here is the information you will need to create credentials:

  • Enter your OneAZ account number (Loan or Deposit account)
  • Enter your date of birth
  • Enter your Social Security Number

Upon entering valid information, an authentication code will be sent to you via text or email. You will have the ability to select your code delivery method.

Enter the authentication code and create a new password. This will complete your validation process.

Use this step-by-step guide to learn more. If you have questions, please call our Member Care Center at 844.663.2928.

OneAZ Online Banking supports the browsers outlined below.

  • Microsoft Edge Chromium version 87 or newer
  • Google Chrome version 87 or newer
  • Firefox version 85 or newer
  • Safari version 12 or newer
  • Microsoft Edge Chromium for Mac version 87 or newer
  • Internet Explorer is no longer supported

The OneAZ Mobile Banking app supports the operating systems outlined below.

  • iOS 10 or newer
  • Android 5 or newer

If you have questions, please call our Member Care Center at 844.663.2928.

Yes. Existing account and card alerts will no longer be active after June 8th. Account and card alerts will need to be established on or after June 9th.

Watch this video to learn more about alerts.

For more details on this topic, visit our Help page or call our Member Care Center at 844.663.2928.

Beginning June 9th, electronic Bill Pay payments will clear your OneAZ account on the Payment Due Date instead of the Payment Send Date.

OneAZ encourages members to review scheduled Bill Pay payments for accuracy on or after June 9th. Bill Pay payments will be scheduled and paid according to the Payment Due Date instead of the Payment Send Date.

Once you are logged into Online or Mobile Banking, select Bill Pay to review your scheduled payments.

For more details on this topic, connect with our Member Care Center at 844.663.2928.

OneAZ no longer offers Popmoney services. We recommend transferring funds between account using OneAZ’s transfer service. OneAZ also offers Zelle®. To learn more about Zelle, click here.

For more information on transfers, call our Member Care Center at 844.663.2928.

On June 9th, our members will have the ability to submit a Travel Notice in real-time through Online and Mobile Banking.

To submit a Travel Notice, select the three dots on the dark blue navigation bar. Select Travel Notice and select the account with the debit or credit card you would like to submit the notice for.

Complete the requested information and select Submit. If you will be traveling to more than one destination, it is good practice in the Notes Section to list each city you anticipate using your card in.

For more details on this topic, call our Member Care Center at 844.663.2928.

Introducing OneAZ Online and Mobile Banking

With a seamless desktop to mobile experience, now your bank is as mobile as you are.

OneAZ Mobile Banking app - Pay Bills
OneAZ Online Banking - Pay Bills

Send money in the moment.

Right from your mobile banking app. Learn More

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.