STEP 1

From the login box at OneAZcu.com, enter username and click Sign in.

STEP 2

Enter your current password, then click Login.

STEP 3

Authenticate your account by entering your ZIP Code and last four digits of your social security number. Then click Continue.

STEP 4

To protect the security of your account, please select your preferred delivery method to receive a 6-digit validation code. Text message or email options will be provided and once you have selected the Delivery Method, click Request Code. Enter the 6-digit code once it has been received.

STEP 5

Please create a new password that meets the following criteria: Must be at least 9 characters long, contain both an upper and lower case letter, one number and at least one special character. Then click Set Password.

STEP 6

Please review the Online Banking Terms & Conditions. Once completed, you may select the box labeled I agree and then click Submit.

STEP 1

Select Forgot your username or password? from the Login screen.

STEP 2

To reset your password, enter your username, date of birth and social security number. Then select Reset Password. To locate your username, enter the primary email address or phone number on your account and your full social security number. Then select Send.

For Business Members:

To reset your password, enter your full EIN number and any business account number. Then select Reset Password. To locate your username, enter the primary email address or phone number on the account and full EIN number. Then select Send.

STEP 3

Select the delivery method (text message or email) to receive a 6-digit verification code. Then select Request Code.

STEP 4

Once the 6-digit verification code has been received, enter it within the Verification Code field. Then select Next.

STEP 5

Create a password that meets the following criteria:

• A minimum of 9 characters
• Include an upper- and lower-case letter
• Include one number
• Include one special character
  `~!@#$%^&*()-_+={[}[|\:;'"/?,<.>

Then select Reset Password.